The World of Chatbots: Customer Service, Business Automation & Scalability in South Africa
Introduction In today’s fast-paced business landscape, companies in South Africa are continually seeking innovative ways to enhance their customer service, automate business processes, and achieve scalability. One technology that has been making significant waves in these areas is chatbots. These digital assistants have become invaluable tools for companies like Exato Software, a full-framework IT services…